Restaurant & Beverages Manager

About the role

We are looking to hire a Restaurant & Beverages Manager who will be responsible for managing the end‑to‑end performance of F&B concessionaires, ensuring contractual, operational, revenue and customer service targets are achieved while driving business growth, monitoring financial performance and maintaining strong relationships with operators and internal stakeholders for our client based in Dubai, one of the largest companies in the region.

Key responsibilities

• Manage the end‑to‑end contractual performance of F&B concessionaires, ensuring agreed obligations and standards are achieved.
• Act as the main day‑to‑day point of contact for F&B operators, ensuring smooth and continuous operations.
• Monitor weekly and monthly sales and financial performance, identify revenue risks and implement corrective actions.
• Drive business growth and revenue opportunities by working closely with concessionaires and internal stakeholders.
• Identify opportunities beyond existing contractual obligations to improve commercial performance and operator results.
• Develop and support annual concession plans and tactical business plans for new and existing F&B operators.
• Coordinate the development and preparation of new and existing F&B concession areas, ensuring successful delivery.
• Lead health, safety and operational inspections, ensuring required standards are maintained and action plans completed.
• Manage contract expiries, debt issues, new commercial spaces and new F&B concepts, while coordinating promotional activity with relevant teams.

Required profile

• 3–5 years relevant experience in a commercial, hospitality, retail or F&B environment.
• Strong understanding of commercial contracts and concession management.
• Experience monitoring sales, revenue and financial performance and analysing KPIs.
• Strong stakeholder management, negotiation and influencing skills.
• Good understanding of commercial best practices and business growth.
• Experience managing operational standards, compliance and performance issues.