Sales Assistant – Sports

About the role

The Sales Assistant – Sports will represent GMG’s sports portfolio, helping customers discover and purchase products while delivering an exceptional retail experience. You will work on the shop floor, advising shoppers on product features, handling transactions, and supporting store initiatives.

Key responsibilities

• Describe product features, demonstrate usage, and educate customers on quality standards.
• Advise shoppers on the best product range for their needs and answer queries.
• Provide information on warranties, maintenance, and care of sports items.
• Handle cash, credit payments, issue invoices and receipts, and operate as a cashier when required.
• Maintain up‑to‑date knowledge of new launches, promotions, and sales targets.
• Achieve sales goals through up‑selling, cross‑selling, and accurate pricing.
• Process returns, repairs, and follow after‑sales procedures in line with company policy.
• Support merchandising, product placement, and store housekeeping standards.

Required profile

• High school diploma or equivalent.
• 1‑3 years of relevant retail or sales experience, preferably in sports products.
• Strong product knowledge and ability to explain features and benefits.
• Excellent customer‑service orientation and communication skills.
• Ability to handle cash, process payments and issue receipts accurately.

Required skills