Sales Consultant

About the role

As a Sales Consultant you will deliver exceptional customer service by engaging clients, understanding their needs and recommending suitable luxury products. You will support the store in achieving sales targets while maintaining visual standards and ensuring a seamless shopping experience.

Key responsibilities

• Welcome customers warmly, create a positive first impression and guide them through the full in‑store journey.
• Listen to customer needs, ask relevant questions and recommend tailored products to enhance satisfaction.
• Operate POS systems efficiently for sales, returns, exchanges and gift‑wrapping while ensuring accuracy.
• Monitor stock levels, alert management of low inventory and assist with replenishment.
• Maintain visual standards by keeping displays, mannequins and product arrangements aligned with brand guidelines.
• Assist in brand events, activations and seasonal launches, promoting new collections to customers.

Required profile

• 1–2 years of retail sales or customer‑facing experience.
• Minimum high school diploma; retail or sales training is a plus.
• Fluent in English and Arabic; additional languages such as French, Russian or Mandarin are advantageous.
• Strong ability to build lasting client relationships and deliver personalized service.
• Excellent communication skills and a collaborative team attitude.

Required skills

• POS systems
• CRM platforms