Sales Coordinator – Luxury Hotel

About the role

Mandarin Oriental Jumeira in Dubai is seeking a proactive Sales Coordinator to support its commercial team. The role bridges the sales department with other hotel functions, ensuring smooth communication and helping the property achieve its sales targets.

Key responsibilities

• Handle sales requests within the company‑defined timeframes.
• Update and maintain account activity in the internal system, adhering to MOHG standards.
• Assist in developing and monitoring local sales initiatives.
• Attend major hotel and city events as required by the department head.
• Identify cross‑selling opportunities for the brand worldwide.
• Monitor market trends and competitor activity, reporting threats and opportunities.
• Support customer loyalty and brand standards by delivering excellent service.
• Build strong relationships with guests, clients and internal teams.
• Manage guest complaints and ensure positive working relationships across departments.

Required profile

• Strong attention to detail and ability to meet deadlines.
• Excellent communication and interpersonal skills.
• Team‑oriented mindset with a commitment to integrity and respect.
• Growth‑oriented attitude and willingness to learn.

Required skills