Sales Officer – Retail Banking Executive

About the role

The Sales Officer / Retail Banking Executive will work on‑site in Abu Dhabi, promoting the bank's retail products and services to walk‑in and referred customers. The role focuses on matching clients with suitable financial solutions while ensuring compliance with bank policies.

Key responsibilities

• Promote and explain retail banking products and services to customers.
• Generate and qualify leads, manage the sales pipeline and support end‑to‑end sales processes.
• Handle customer inquiries, process applications and maintain accurate sales records.
• Collaborate with internal teams and channel partners to achieve sales targets.
• Provide responsive customer service, resolve issues promptly and contribute to a professional branch environment.

Required profile

• Strong customer‑service orientation with the ability to build long‑term relationships.
• Excellent communication skills for clear interaction with customers, colleagues and partners.
• Experience in channel sales and retail banking or related financial services sales.
• Ability to work effectively in a fast‑paced, on‑site environment.

Required skills