Senior Engineer – Managed Services (Ras Al Khaimah)

About the role

Convergint Technologies is seeking a Senior Engineer – Managed Services to join its Ras Al Khaimah office. The role will act as the primary technical contact for Managed Services, supporting field teams and ensuring high‑quality service delivery.

Key responsibilities

• Provide technical clarification and communication for Managed Services engagements.
• Develop and mentor the technical skills of the Managed Services team.
• Allocate resources and resolve technical problems promptly.
• Evaluate and improve the technical capabilities of field teams.
• Ensure compliance with procedures, policies, and documentation across maintenance activities.

Required profile

• Minimum 8 years of experience in engineering or managed services.
• Strong commitment to delivering world‑class service and continuous improvement.
• Integrity, accountability and a collaborative mindset.

Required skills

• Technical performance evaluation
• Project Management
• Technical expertise in design development and systems integration
• Capacity Planning
• Technical site surveys
• Troubleshooting
• Preventative Maintenance
• Implementation
• Technical Training
• Testing

What we offer

• Opportunity to grow within a fast‑expanding global integrator.
• Inclusive culture that values diversity and equal opportunity.
• Access to ongoing training and professional development.