Senior Key Account Manager – Air & Sea

About the role

DSV is seeking a Senior Key Account Manager to lead its Air & Sea business in Abu Dhabi. You will be responsible for managing strategic customer relationships, driving growth and ensuring high‑level service delivery across the region.

Key responsibilities

• Manage allocated key accounts throughout the relationship lifecycle, fostering strong partnerships.
• Identify and execute cross‑selling opportunities, volume growth and regional expansion.
• Address operational and financial issues, coordinating with Operations and regional DSV offices.
• Analyse obstacles to growth, develop solutions and implement corrective actions.
• Control operational costs and financial exposure while meeting or exceeding customer expectations.
• Report on account performance, revenue plans and action items to sales management.
• Undertake additional projects or duties as assigned by the manager.

Required profile

• Bachelor’s or Master’s degree in Sales, Marketing or a related field.
• 5‑8 years of professional experience, including at least 2 years managing large key accounts.
• Proven track record in account management within logistics, transport or related sectors.

Required skills

• Strong market knowledge of air and sea logistics.
• Sales acumen and client management expertise.
• Understanding of local, regional and global industry regulations.
• Excellent communication, negotiation and analytical abilities.
• Result‑oriented, self‑motivated and logical decision‑making.

What we offer

• Opportunity to work for a global leader with close to 150,000 colleagues in over 90 countries.
• Dynamic, inclusive environment that values diversity and professional growth.
• Access to innovative logistics solutions and digitalisation projects.
• Competitive compensation and benefits package.