Support Engineer 2 Pharmacy Millennium Solution

About the role

Oracle Health is seeking a Support Engineer 2 to join its global support organization in Dubai. You will provide functional and technical expertise to Oracle Health clients, helping them resolve complex issues and maintain critical pharmacy applications.

Key responsibilities

• Diagnose and resolve technical problems reported by clients using the Pharmacy Millennium solution.
• Collaborate with product and engineering teams to identify root causes and implement fixes.
• Maintain and monitor critical applications to ensure high availability and performance.
• Document solutions and share knowledge with the support team.

Required profile

• Strong analytical mindset with the ability to troubleshoot complex issues.
• Excellent communication skills to interact with clients and internal teams.
• Commitment to delivering high‑quality support in a fast‑paced environment.

Required skills

• Experience with enterprise support processes and tools.

What we offer

• Competitive benefits including medical, life insurance, and retirement options.
• Opportunities to work with AI‑enabled cloud solutions that impact billions of lives.
• Inclusive workplace that supports diversity and community involvement.