System Administrator (Remote, UAE)

About the role

We are seeking a technically skilled System Administrator to join a collaborative international team. This remote position supports a global workforce, ensuring that devices, software, networks, and security solutions operate reliably, securely, and efficiently.

Key responsibilities

• Provide technical support across Windows, macOS, and Linux environments.
• Install, configure, maintain, and troubleshoot workstations, peripherals, and IT equipment.
• Manage technical requests via ticketing systems such as Jira.
• Handle device lifecycle tasks including inventory, deployment, maintenance, and replacement.
• Configure and maintain security solutions (VPN, antivirus, MDM, backup, firewalls, monitoring tools).
• Ensure compliance with internal IT policies and security standards.
• Maintain technical documentation, procedures, and knowledge bases.
• Support network administration (TCP/IP, DNS, DHCP, VPN, VLANs).
• Contribute to automation, scripting, and process‑optimization initiatives.

Required profile

• 2‑4 years of hands‑on system administration or technical support experience.
• Proactive attitude with strong problem‑solving abilities.
• Experience working with ticketing systems and maintaining documentation.

Required skills

• Windows, macOS, Linux operating systems
• TCP/IP, DNS, DHCP, VPN, VLAN concepts
• Antivirus, firewalls, backup systems, MDM platforms, logging tools
• Jira or similar ticketing system

What we offer

• Fully remote work with flexibility
• Opportunities to grow technical expertise in a fast‑moving environment
• Collaboration with an international team