Technical Account Manager – Enterprise Support (MENAT)

About the role

Join Amazon Web Services (AWS) as a Technical Account Manager (TAM) within the Enterprise Support team. You will act as the principal technical advisor for customers across the MENAT region, helping them maximise the value of AWS services and maintain healthy, cost‑effective cloud environments.

Key responsibilities

• Design and implement solutions using AWS services such as EC2, S3, DynamoDB, RDS, Lambda, CloudFront, and Bedrock.
• Provide technical guidance, advocacy, and strategic direction to customers.
• Ensure AWS environments remain operationally healthy while reducing cost and complexity.
• Develop trusted relationships with customers, understanding their business and technical challenges.
• Lead technical discussions on incidents, trade‑offs, and risk management with senior leadership.
• Collaborate with developers, architects, and other partners to drive adoption and innovation.

Required profile

• Strong background in IT operations, Linux/Windows systems administration, DevOps, and data analytics.
• Experience working with enterprise‑scale cloud environments.
• Ability to communicate complex technical concepts to both technical and non‑technical audiences.

Required skills

• Windows systems administration
• Linux systems administration
• Security
• CloudFront CDN
• Amazon S3
• Amazon RDS
• AWS Services (EC2, Lambda, DynamoDB, etc.)
• DevOps practices
• Applications development
• Data analytics
• Big data technologies