Waiter/Waitress – Full‑time at Sofitel Dubai Downtown

About the role

As a Heartist, you will deliver exceptional service and cuisine in the Food & Beverage outlets of Sofitel Dubai Downtown, a 5‑star luxury hotel in the heart of Downtown Dubai. Your warm, personal attention and thorough knowledge of the menu and beverage offerings will make each guest feel unique and valued. The hotel features 31 floors of artfully designed rooms, chic restaurants, trendy bars and an infinity‑pool terrace with spectacular views over the Dubai skyline and Arabian Gulf. Accor supports employee growth and learning, offering limitless possibilities within the hospitality industry.

Key responsibilities

• Assist guests regarding menu items in an informative and helpful way.
• Maintain full knowledge of beverage lists, promotions, menu items and preparation methods.
• Follow all safety and sanitation policies when handling food and beverage.

Required profile

• Experience in all‑day dining operations.
• Ability to focus on guest needs while remaining calm and courteous.
• Strong interpersonal and problem‑solving abilities.
• Capability to work well under pressure in a fast‑paced environment.