Account Manager - Financial Services

About the role

Infosys is looking for an experienced Account Manager for Financial Services in the UAE. This is a client-facing role focused on owning and growing a strategic client relationship, covering account growth, executive stakeholder engagement, commercial performance, client retention and opportunity development. The role works closely with senior client stakeholders and internal delivery, consulting, solutioning and service-line teams. While the main focus is a strategic existing account, it may also cover additional accounts and selected new-business opportunities in the region.

Key responsibilities

• Own the account strategy and growth plan, including renewals, revenue growth, pipeline development and expansion into new buying centers.
• Build and strengthen relationships with senior stakeholders across business, technology, procurement and other key functions.
• Identify client priorities and turn them into qualified opportunities across Infosys service offerings.
• Lead opportunities from qualification through solution development, proposal, commercial negotiation and closure.
• Manage account performance across revenue, bookings, profitability, forecasting and receivables.
• Partner with delivery leadership to ensure client governance, address risks and support client retention.
• Coordinate cross-functional teams across delivery, consulting, solutioning, service lines, alliances, finance and legal.
• Develop opportunities within additional existing accounts and selected named prospects where assigned.

Required profile

• Strong experience managing and growing complex Financial Services accounts in IT services, technology consulting or outsourcing.
• Demonstrated ownership of account plans, commercial targets, renewals and multi-service-line growth.
• Proven ability to build relationships with senior business and technology stakeholders.
• Good understanding of banking and Financial Services, including business priorities, technology landscapes and transformation initiatives.
• Experience leading cross-functional pursuits and working with geographically distributed delivery and solution teams.
• Preferred: experience with Financial Services clients in the UAE or wider GCC, exposure to banking, payments, data and AI, cloud, digital transformation, cybersecurity or managed services, and experience developing new client relationships alongside existing-account work.

Required skills

• Commercial acumen with pricing, negotiations, contracts, profitability and deal closure.
• Excellent executive communication, consultative selling, negotiation and stakeholder management.