Senior Sales / Team Leader - Retail

About the role

Tropicfeel.ae, a travel-focused brand selling travel gear, is hiring a full-time, on-site Senior Sales/Team Leader in Dubai. The role drives store performance and leads a high-performing sales team, working closely with management on promotions, inventory control and local marketing.

Key responsibilities

• Oversee daily sales operations, set and monitor targets, and coach and mentor team members
• Ensure excellent customer service on the shop floor and manage staff scheduling
• Supervise visual merchandising and product displays, and maintain store standards in line with brand guidelines
• Analyze sales data, prepare performance reports and run action plans to improve conversion, average transaction value and customer satisfaction
• Collaborate with management on promotions, inventory control and local marketing initiatives

Required profile

• Proven retail experience, preferably in lifestyle, fashion or travel-related products
• Strong sales record, with demonstrated ability to achieve and exceed targets
• Leadership skills including coaching, performance feedback and conflict resolution
• Ability to work on-site in Dubai, including weekends and peak retail periods
• Fluent English; other languages commonly used in Dubai are a plus

Required skills

• POS systems and basic office software; inventory management tools are an advantage
• Analytical skills to interpret sales reports, KPIs and customer insights
• Customer service and clear communication with customers, team and management