Account Manager - Journals & eBooks (West Africa)

About the role

Taylor & Francis Group, part of Informa, is looking for an Account Manager to lead the growth of its Journals and eBooks business in West Africa. The role focuses on expanding institutional sales, managing key accounts and strengthening relationships with consortiums, while driving year-on-year growth and deeper market penetration. The position is based in the Dubai office and involves frequent travel across West Africa and, if required, other African regions.

Key responsibilities

• Cultivate relationships with university libraries, research institutions and government bodies, acting as a trusted advisor on Open Access, digital learning and research dissemination
• Serve as key relationship manager for all West African consortiums, negotiating deals, renewals and strategic partnerships
• Achieve at least 20% revenue growth year on year by identifying new business and upselling to existing clients
• Develop and run an account plan to grow eBook and journal subscriptions across academic, corporate and government sectors
• Work with global teams on pricing, bundling and subscription models, and promote blended models and Read & Publish agreements aligned with Open Access policies
• Engage potential consortium partners and universities, and provide market insights to marketing and product teams
• Track account performance and pipeline, report regularly to leadership and take part in regional and global account meetings

Required profile

• Demonstrable B2B account management experience, institutional engagement or publishing sales (eBooks, journals or academic publishing preferred)
• Proven track record of revenue growth, high-value accounts and closing complex deals
• Strong experience in account management, especially with consortiums
• Ability to travel across West Africa and other African regions for client meetings and events
• Right to live and work in the UAE; commutable distance from the Dubai office

Required skills

• Negotiation, communication and stakeholder management
• Knowledge of Open Access, Read & Publish models and digital content licensing is a strong advantage

Applications close on 1 December 2026 and are shortlisted on a rolling basis. Candidates are asked to apply early.