Account Manager - Research & Insights

About the role

Edelman Intelligence is looking for an Account Manager to join its team in Dubai. You will manage medium to large-scale projects covering primary (quantitative and/or qualitative) and/or secondary research methodologies, working with clients and internally to build relationships and deliver projects with the support of the team in the UAE and across EMEA.

Key responsibilities

• Design projects and methodology (scope of work, research tools, deliverables)
• Plan projects and manage internal resources, tracking costs and revenues to ensure commercial profitability
• Analyse data from primary and secondary sources and create storytelling reports with recommendations and key insights
• Create presentations for internal stakeholders and give strategic, consultative guidance to Edelman teams and clients
• Manage several projects at once and handle internal and external stakeholder relationships, ensuring high-quality client service
• Train juniors, delegate tasks and set clear goals, and give ongoing constructive feedback
• Write proposals including methodological design and costing, develop visual presentations, and identify growth opportunities for existing clients

Required profile

• University degree in business, marketing, communications, social or political science, statistics, economics or another relevant field
• Previous hands-on experience in Research & Insights, at an agency or in-house
• Strong understanding of the Middle East, its cultural nuances, geopolitical landscape and business environment
• Fluency in English; fluency in Arabic and other languages is a strong advantage
• Ownership, accuracy, attention to detail, ability to prioritise and meet deadlines, and openness to working with people from different cultural backgrounds

Required skills

• Hands-on experience with data and statistical analysis tools
• Experience with a mix of data and insights tools is a strong advantage, such as social listening tools (Brandwatch, TalkWalker, Meltwater, Synthesio), audience intelligence solutions (Global Web Index, Demographics Pro), trends analysis platforms (Insider Intelligence, Mintel, Google Trends, WARC)