Aggregator Sales Manager – Delivery Platforms

About the role

Joud is seeking an experienced Aggregator Sales Manager to own and grow its third‑party delivery business across platforms such as Talabat, Deliveroo, Careem, Keeta and noon Food. The role is commercially driven, focusing on increasing visibility, conversion, average order value and overall platform performance.

Key responsibilities

• Own sales performance on all listed aggregator platforms and set platform‑specific sales, order and AOV targets.
• Analyse performance data to identify growth or decline drivers and implement corrective actions.
• Manage aggregator marketing activities, including CPC campaigns, sponsored listings, banners, discounts, bundles and promotional mechanics.
• Monitor advertising spend, campaign ROAS and customer acquisition metrics.
• Improve Joud’s visibility and ranking in aggregator search, category and recommendation sections.
• Optimize menu presentation – category structure, pricing, photography, descriptions, modifiers and upselling.
• Develop bundles and offers to boost conversion and basket size.
• Track ratings, reviews, refunds and work with Operations to resolve recurring issues.
• Monitor operational KPIs such as availability, rejected orders, preparation time, cancellations and out‑of‑stock items that affect sales.
• Maintain relationships with aggregator account managers and negotiate visibility, funding and commercial opportunities.
• Produce regular performance reports covering sales, marketing, conversion, customer behaviour and channel profitability.

Required profile

• Proven experience managing restaurant aggregator channels (Talabat, Deliveroo, Careem, Keeta, noon Food).
• Strong analytical mindset with ability to interpret sales dashboards and performance metrics.
• Hands‑on experience with CPC and sponsored advertising, platform campaigns and promotional mechanics.
• Understanding of digital menu merchandising, platform ranking and visibility factors.
• Ability to diagnose issues such as sales decline, outlet performance variance and campaign profitability.

Required skills

• Aggregator platform management
• CPC advertising
• Promotional campaign design
• Digital menu merchandising
• Performance analytics