Alliance Systems Manager

About the role

Etihad is seeking an experienced Alliance Systems Manager to join its Alliances & Joint Ventures team. This hands‑on technical position is responsible for configuring, testing and maintaining the airline systems that support Etihad’s global codeshare and interline partnerships.

Key responsibilities

• Configure and maintain Amadeus Altéa Passenger Service System parameters for codeshare and interline operations.
• Manage end‑to‑end implementation of new interline, check‑in and codeshare partnerships.
• Test and validate PSS integrations with airline partners and ensure schedule publication synchronisation.
• Support approximately 138 interline partners through testing, troubleshooting and operational support.
• Lead or support migration projects to Lufthansa Systems SchedConnect and from AirVision.
• Perform detailed system testing, document test strategies and execute user‑acceptance testing.
• Maintain Carrier Preferred Display (CPD) rules, class‑mapping updates and passenger reaccommodation activities.
• Investigate and resolve production issues in partnership with Amadeus and other technology providers.

Required profile

• Minimum 5 years’ experience with airline commercial or operational systems.
• Strong hands‑on experience with Amadeus Passenger Service System.
• Excellent understanding of codeshare operations, publication processes and interline agreements.
• Experience working directly within live production environments.
• Strong analytical and problem‑solving capabilities.

Required skills

• Amadeus Altéa Passenger Service System
• Lufthansa Systems SchedConnect
• AirVision platform
• Schedule publication and airline schedule integration
• Codeshare configuration and CPD rule management