Analyst - IT Solutions Travel Domain

About the role

The Analyst – IT Solutions – Travel Domain provides techno‑functional support for corporate travel technology platforms. You will work with Global Distribution Systems, online booking tools, API integrations, B2B/POS portals and expense management solutions to ensure they meet business needs and operate reliably.

Key responsibilities

• Act as the primary point of contact for travel technology solutions, coordinating between business users, technical teams, vendors and implementation partners.
• Support, maintain and troubleshoot GDS platforms such as Travelport, Amadeus and Sabre.
• Manage integration, configuration and ongoing administration of Air and Non‑Air APIs, validating interfaces and resolving connectivity issues.
• Provide functional and technical assistance for Online Booking Tools (OBTs) and ensure alignment with client travel policies.
• Collaborate on the development, enhancement and testing of B2B portals and Point‑of‑Sale (POS) systems.
• Perform data analysis and maintenance of travel master data, rates, policies and supplier information.
• Support implementation and administration of expense management platforms like SAP Concur.

Required profile

• Strong understanding of corporate travel processes and technology ecosystems.
• Ability to gather requirements, communicate solutions and resolve issues across multiple stakeholders.
• Experience working with vendors and third‑party service providers.
• Detail‑oriented with a focus on data accuracy and system stability.

Required skills

• Travelport
• Amadeus
• Sabre
• API integration
• Online Booking Tools (OBTs)
• B2B portals
• Point‑of‑Sale (POS) systems
• SAP Concur (or equivalent expense management platform)