Arabic Speaking Receptionist – Barsha Heights

About the role

Premier Inn is looking for an Arabic‑speaking Receptionist to be the first point of contact for guests at its Barsha Heights property. You will welcome visitors, manage check‑in and check‑out procedures, and ensure a smooth, friendly experience that reflects the brand’s standards.

Key responsibilities

• Greet and welcome guests, visitors and suppliers with a warm, professional demeanor.
• Handle telephone enquiries, provide information on promotions, room rates and local attractions.
• Process reservations, cancellations and payments in line with cash‑handling procedures.
• Maintain accurate data entry for reports and manage the front‑desk software.
• Identify corporate leads, build long‑term relationships and promote guest feedback.
• Coordinate with other departments to resolve guest requests and complaints.
• Ensure safety and security procedures are followed at all times.

Required profile

• Customer‑oriented with excellent communication skills.
• Strong attention to detail and ability to work under pressure.
• Flexible, agile and able to work both independently and as part of a team.
• Minimum one‑year experience as a hotel receptionist.
• Fluent in Arabic (speaking, reading and writing).

Required skills

• Proficiency with Opera PMS.
• Accurate data‑entry and cash‑handling abilities.

What we offer

• Competitive salary package.
• Accommodation, transportation and medical insurance (including dental).
• Air tickets and a work‑life balance schedule.