Arabic-Speaking Receptionist

About the role

Dr. Faiza Al Ali Medical Centre (FMC) in Sharjah, a dermatology, aesthetics and regenerative medicine clinic, is hiring a full-time, on-site Arabic-speaking receptionist. The receptionist greets and assists patients in Arabic and English, manages front-desk operations and keeps the reception area welcoming and organised.

Key responsibilities

• Answer phone calls and respond to patient inquiries
• Schedule and confirm appointments
• Coordinate patient check-in and check-out
• Handle basic administrative and clerical work such as filing, data entry and document preparation
• Guide patients on clinic procedures and collaborate with medical and administrative staff to keep the clinic running smoothly
• Maintain professionalism, protect patient confidentiality and provide courteous, efficient service

Required profile

• Fluency in Arabic with good English; other languages are an advantage
• Previous experience in a medical or healthcare reception setting is preferred
• High school diploma or equivalent; further administrative or healthcare training is beneficial
• Ability to stay calm and organised during busy periods and large events

Required skills

• Receptionist and clerical skills for front-desk operations and records
• Phone etiquette and communication skills
• Customer service skills
• Basic computer systems, scheduling software and office equipment
• Organisation, attention to detail, time management and multitasking