Assistant Manager, FX & Cash Management Sales

About the role

Emirates Islamic Bank is looking for an Assistant Manager, FX & Cash Management Sales in Dubai. The role partners with Relationship Managers, Treasury, Product, Operations and frontline teams to identify SME and business banking opportunities, design tailored FX, payments, collections and digital cash-management solutions, and drive adoption, activation and revenue.

Key responsibilities

• Promote adoption of EIB digital and transaction banking platforms (Smart Trade, host-to-host, cheque scanning, cash pickup, cheque printing) with Relationship Managers and frontline teams.
• Lead customer onboarding, training and activation for cash-management services to reduce manual servicing and improve digital usage.
• Identify and pursue FX and Cash Management opportunities through portfolio reviews, client calls and RM referrals, driving new customer acquisition.
• Structure and present tailored FX, payments, collections and liquidity solutions, negotiating pricing and margins in line with bank policy.
• Coordinate with Product, IT, Operations, Treasury and Business Support to enhance propositions, resolve issues and ensure platform readiness.
• Ensure solutions comply with Shariah, regulatory, AML and risk standards, obtaining necessary approvals.
• Monitor revenue performance, pipeline and MIS reporting to meet FX and Cash Management targets and minimise leakage.
• Support implementation and post-implementation adoption of digital cash-management solutions, tracking usage growth and service quality.
• Coach Relationship Managers on transactional banking capabilities, sales tools and pipeline management, and give product and treasury teams feedback on market trends and customer needs.

Required profile

• Bachelor's or Master's degree in Finance, Banking, Business Administration or a related field (ACT-CertICM certification desirable).
• 4-6 years of banking experience serving SME/Business Banking clients in the UAE/GCC, including at least 3 years in FX sales, Cash Management or Transaction Banking.
• Proven sales, negotiation and presentation skills with a track record of revenue generation and pipeline management.
• Excellent English; Arabic preferred.
• Ability to work in a matrix environment with cross-functional teams.

Required skills

• Strong knowledge of FX products, pricing, margins and Treasury coordination requirements.
• In-depth understanding of cash-management solutions, digital channels and implementation processes.
• Ability to analyse MIS data, portfolio flows, revenue leakage and campaign performance.
• Working knowledge of Shariah, regulatory, AML and operational risk frameworks applicable in the UAE.