Assistant Manager - Weddings

About the role

The Assistant Manager – Weddings will develop wedding and social event business for Park Hyatt Dubai, converting enquiries into profitable bookings and managing each celebration from confirmation through completion. This role blends sales, personalized planning, client relationship management, and operational coordination to deliver memorable luxury experiences.

Key responsibilities

• Develop and execute strategies to grow weddings, destination weddings, and social events while meeting revenue targets for banquet, catering, and accommodation.
• Handle enquiries across all channels, providing timely follow‑up, personalized recommendations, and a consultative sales approach.
• Build and maintain strong relationships with couples, families, wedding planners, and destination wedding specialists to generate new, repeat, and referral business.
• Conduct site inspections, venue presentations, virtual tours, menu tastings and planning consultations.
• Prepare professional proposals, quotations, presentations and contracts aligned with client requirements and commercial objectives.
• Manage high‑value, complex and VIP weddings from confirmation through execution, acting as the primary trusted advisor.
• Coordinate with Culinary, Banquets, Rooms, Reservations, Housekeeping, Spa, Engineering, Florist and other departments to ensure seamless event delivery.
• Oversee destination wedding logistics including guest room blocks, airport transfers, VIP arrangements and itineraries.
• Monitor deposits, payment schedules, contractual commitments, event profitability and revenue forecasts.

Required profile

• Bachelor’s degree or diploma in Hospitality Management, Events Management, Sales, Business Administration or related field.
• Minimum 3–4 years of experience in wedding sales, social events, catering sales or event planning, preferably in a luxury hospitality environment.
• Proven ability to convert enquiries, achieve revenue targets and maximise upselling opportunities.
• Excellent communication, presentation, negotiation and relationship‑management skills.
• Strong organisational and planning abilities with meticulous attention to detail.

Required skills

• Proficiency in Microsoft Office.
• Experience with hotel sales or event‑management systems such as Opera, Envision or similar CRM platforms.