Bellman (Guest Arrival Expert)

About the role

We are looking for a Bellman to join the Guest Arrival team at W Residences in Dubai. The role focuses on creating memorable first and last impressions for our guests by assisting with arrivals, departures and on‑site requests.

Key responsibilities

• Greet and assist guests during check‑in and check‑out, providing information about the property and local area.
• Handle operational tasks such as luggage handling, transportation coordination and delivery of amenities.
• Respond promptly to guest requests, complete daily reports and ensure smooth flow of arrival/departure processes.
• Move, lift and carry items up to 50 lb unaided and up to 75 lb with assistance, maintaining safety standards.
• Maintain a professional appearance, adhere to company policies and uphold confidentiality.

Required profile

• High school diploma or equivalent (G.E.D.).
• No prior hospitality experience required.
• Ability to work on feet for extended periods and perform physical tasks.
• Strong communication skills and a customer‑focused attitude.

Required skills

What we offer

• Equal opportunity employment within a global hospitality brand.
• Dynamic work environment that encourages personal growth.