Branch Sales Officer

About the role

Rak Bank is looking for a Branch Sales Officer to handle new business at the branch with accuracy and timeliness, promoting and selling financial products to meet assigned sales targets. The role is supervised by the Line Manager and follows established policies, procedures and regulatory requirements.

Key responsibilities

• Identify and prospect new retail customers and conduct product presentations and demonstrations
• Promote personal loans, credit cards, auto loans, accounts, bancassurance and other approved products
• Meet or exceed monthly and quarterly sales targets
• Build and maintain relationships with existing customers to drive repeat business
• Handle customer inquiries and resolve issues promptly and professionally
• Prepare and submit accurate sales reports and documentation
• Collaborate with branch team members and support functions, and take part in ongoing training and product knowledge sessions
• Follow the Branch Governance Charter, service standards, operating procedures and BCM protocols, and uphold the Staff Code of Conduct

Required profile

• Bachelor's degree in Business, Finance, Marketing or a related field
• Minimum 2 years of experience in retail banking sales or financial services
• Proven track record of meeting or exceeding sales targets
• Strong knowledge of retail banking products such as loans, credit cards and bancassurance
• Valid banking license or relevant certification preferred

Required skills

• Proficiency with Microsoft Office and banking CRM systems
• Excellent communication and interpersonal skills
• Ability to thrive in a fast-paced branch environment
• High level of integrity and awareness of compliance standards