Case Worker - UK and Portugal Visas

About the role

Baker And Co. Associates is hiring a Case Worker in its Dubai office (Dubai Supreme Court Complex, Office 102, Umm Hurair 2) to manage clients' visa journeys from day one until the visa is granted. The role is full-time and permanent, and covers UK and Portugal visa applications.

Key responsibilities

• Own each client's file from the first day until the visa is granted and stay with the client through the full journey
• Prepare and file UK Innovator Founder and Expansion Worker applications, and Portugal D7, D8, D2 and Golden Visa applications
• Act as the client's main point of contact: send proactive progress updates and make regular check-in calls
• Reply to client emails and questions quickly, clearly and professionally
• Manage timelines and deadlines, chase outstanding documents and check every file against official checklists
• Keep client files and the CRM up to date and coordinate with the Lisbon team, service providers and the authorities

Required profile

• 1+ year as a case worker or in visa and immigration processing
• Working knowledge of the UK Innovator Founder and Expansion Worker routes and Portugal D7, D8, D2 and Golden Visa
• Excellent written English, organised and able to handle several files at once

Required skills

• Excellent client servicing and customer care skills by email and phone
• Sharp eye for detail and strong document and timeline management

To apply, use the application form on the company's career page, state the role in "Applied Position" and attach your CV.