CCTV Operator – Security Monitoring (Full‑Time)

About the role

IIQAF Group is looking for a vigilant CCTV Operator to join its security operations team in Dubai. You will monitor live video feeds, review recorded footage, and support incident response to protect company assets and ensure the safety of employees and visitors.

Key responsibilities

• Monitor CCTV surveillance systems and identify suspicious or unauthorized activities.
• Observe live feeds and review recordings for security investigations.
• Report incidents, safety concerns, and emergencies promptly to the appropriate personnel.
• Operate and monitor access‑control, alarm, and other electronic security equipment.
• Maintain detailed incident logs, surveillance reports, and daily security records.
• Respond to alarms, emergencies, and security breaches according to company procedures.
• Coordinate with security officers, facility management, and emergency response teams.
• Retrieve, archive, and provide CCTV footage for investigations and insurance requirements.
• Ensure surveillance equipment is functional and report technical faults.
• Conduct routine system checks to maintain uninterrupted surveillance operations.

Required profile

• High school diploma or equivalent; diploma in Security Management, Criminal Justice or related field is a plus.
• Previous experience as a CCTV/Surveillance Operator, Security Control Room Operator or similar role.
• Experience in insurance, banking, corporate offices, commercial buildings or facility management is highly desirable.
• Strong observation, analytical and decision‑making abilities.
• Excellent written and verbal communication skills.
• Ability to remain calm under pressure and respond effectively.

Required skills

• Knowledge of CCTV systems, IP cameras, DVR/NVR platforms.
• Familiarity with access‑control systems and alarm monitoring.
• Experience with electronic security equipment operation.