Channel Manager

About the role

The Channel Manager will lead the development and execution of the sales strategy for Mindware’s networking and enterprise product portfolio across the UAE and Gulf region. This role focuses on recruiting and managing reseller partners, expanding market share, and ensuring profitable revenue growth.

Key responsibilities

• Define and implement the channel strategy and roadmap aligned with corporate objectives.
• Recruit, onboard, and nurture relationships with new and existing channel partners.
• Maintain a comprehensive channel/customer database, analyse performance metrics and identify growth opportunities.
• Conduct market research to specify requirements for current and future products.
• Manage the full sales cycle from quotation to collection, including credit monitoring.
• Provide ongoing support to partners, resolve issues promptly, and ensure high customer satisfaction.
• Prepare accurate sales forecasts and market development reports.
• Coordinate with marketing to launch targeted programs and monitor their effectiveness.
• Utilise Salesforce.com CRM for lead, opportunity and deal registration management.
• Lead, coach and develop the channel team, conducting performance reviews and succession planning.

Required profile

• Bachelor’s degree in Sales, Marketing or a related field.
• 3–5 years of relevant channel sales experience.
• Hands‑on experience with TP‑Link or comparable networking product lines (e.g., D‑Link, Ubiquiti, Cisco, Huawei, Grandstream, CCTV, Servers & Storage).
• Strong communication skills and ability to travel quarterly across the Gulf region.

Required skills

• Cisco
• Huawei
• Ubiquiti
• D‑Link
• Grandstream
• CCTV
• Servers & Storage
• Salesforce.com CRM