Chief Human Resources Officer - Luxury Retail (Hybrid Dubai & Lebanon)

About the role

An international luxury retail business is seeking a Chief Human Resources Officer to lead its people agenda during a period of significant growth. Reporting directly to the CEO, the role focuses on culture, talent, leadership development, succession planning and building a best-in-class HR function. The position is based in Dubai with a hybrid location model.

Key responsibilities

• Partner with the CEO and senior leadership on people and organisational strategy
• Lead the evolution of the HR function from operational support to strategic business partnership
• Drive culture transformation, accountability, collaboration and performance excellence
• Design and implement talent management, succession planning and performance management frameworks
• Build leadership development and learning and development capabilities
• Build a feedback-driven culture, including structured review processes
• Enhance employee engagement, retention and employer value proposition
• Develop compensation, incentive and recognition programmes aligned with business objectives
• Improve support and service delivery for frontline and customer-facing teams
• Coach leaders on people management, organisational effectiveness and change management
• Lead and develop the existing HR team across multiple international locations
• Support workforce planning for growth and expansion plans

Required profile

• Proven senior HR leadership experience in retail, luxury, hospitality, FMCG or other customer-facing industries
• Experience leading people and culture transformation in a growing international business
• Track record in talent management, succession planning, leadership development and organisational design
• Commercially minded, able to influence executive stakeholders, with a positive, visible and decisive leadership style
• Ability to lead through growth, complexity and change, and willingness to spend significant time at the headquarters
• Experience in premium, luxury or multi-site environments is highly advantageous; ability to balance a hybrid model is required