Cinema Waiter – Guest Service Role

About the role

Join the VOX Cinemas team as a Waiter and deliver exceptional food and beverage service to cinema guests. You will help create memorable moments by providing friendly, efficient, and high‑quality hospitality in a fast‑paced entertainment environment.

Key responsibilities

• Greet guests warmly and create a welcoming atmosphere.
• Present menus, advise on selections, and take accurate orders.
• Enter orders into the POS system and serve food and drinks promptly.
• Set, clear, and clean tables before and after service.
• Provide information on menu items, ingredients, and promotions.
• Upsell items to increase revenue.
• Handle guest inquiries, feedback, and complaints courteously.
• Coordinate with kitchen and bar staff for timely order preparation.
• Maintain cleanliness and organization of the service area.
• Support stock rotation, replenishment, and inventory tasks as needed.

Required profile

• Minimum 1 year experience in food & beverage or hospitality (cinema experience preferred).
• Strong communication and customer‑service skills with a friendly, professional attitude.
• Ability to work under pressure in a fast‑paced, guest‑facing environment.
• Flexibility to work shifts, including evenings, weekends, and public holidays.
• Adherence to hygiene, grooming, and uniform standards at all times.

Required skills

• POS system operation

What we offer

• Work in a friendly, positive environment with a diverse team of over 45,000 colleagues.
• Opportunity to be part of a leading regional entertainment and retail group.
• Career development within a company that values great moments for everyone.