Client Solutions Lead, Utilities & Fintech

About the role

The Client Solutions Lead will drive TikTok's growth strategy for the Utilities and Fintech vertical in the Middle East, working closely with advertisers, agencies and internal cross‑functional teams. This senior consulting role combines deep knowledge of TikTok’s ad products with a focus on delivering custom, performance‑driven solutions.

Key responsibilities

• Partner with sales, product, engineering and creative teams to develop best‑practice playbooks, vertical analyses and product roadmaps.
• Lead the Client Solutions Team (CST) in process updates, product prioritisation and adoption of mobile‑app‑focused ad solutions.
• Provide strategic client service, market research and analysis to uncover business needs and translate them into growth‑focused offerings.
• Mentor and coach team members, ensuring high‑performance delivery and continuous learning.

Required profile

• Extensive experience in account management or client services within digital performance marketing; mobile‑app industry experience is a plus.
• Proactive attitude with strong project‑management, organisational, analytical and strategic thinking skills.
• Proven track record managing performance advertisers and understanding their challenges.

Required skills

• Ability to analyse data and extract insights to assess campaign performance.
• Experience managing small to mid‑size teams and driving cross‑functional collaboration.