Commercial Manager – Business Development (Cold Chain)

About the role

We are looking for a commercially driven Commercial Manager – Business Development to lead new customer acquisition in the cold‑chain warehousing and logistics sector across the UAE. The role combines strategic sales, contract negotiation and portfolio management to drive revenue and warehouse occupancy.

Key responsibilities

• Develop and execute a new‑business strategy to meet customer acquisition, revenue and occupancy targets.
• Identify, win and manage customers in food, retail, FMCG and other temperature‑sensitive sectors.
• Build a strong sales pipeline and manage the full sales cycle from prospecting to contract closure.
• Prepare tailored proposals, quotations, tenders and RFQ responses.
• Lead pricing and contract negotiations while protecting margins.
• Oversee profitability, renewals, rate reviews and account expansion for existing customers.
• Collaborate with Operations, Finance and Customer Service to ensure smooth onboarding.
• Monitor market trends, competitor pricing and warehouse capacity to spot growth opportunities.

Required profile

• 5–8 years of business development or commercial experience in cold‑chain warehousing, contract logistics or 3PL within the UAE.
• Proven track record of acquiring new customers and achieving sales targets.
• Strong knowledge of UAE and GCC cold‑chain logistics markets.
• Bachelor’s degree in Business, Logistics, Supply Chain Management or related field.
• Valid UAE driving licence.

Required skills

• Advanced Excel and PowerPoint proficiency.
• Experience with CRM systems such as HubSpot or Salesforce.