Commercial Manager - Cross-Border Payments

About the role

A growing digital exchange business specialising in cross-border payments and international money transfers is looking for a commercially driven, results-oriented Commercial Manager based in Dubai, UAE. The role drives business growth, develops strategic commercial relationships and expands the client base across Africa and Europe. It is a permanent, full-time position.

Key responsibilities

• Develop and execute commercial strategies to grow revenue and market presence across Africa and Europe.
• Identify, target and acquire new clients such as importers, trading companies and businesses with international payment needs.
• Leverage an established network of industry contacts to generate new business and build a strong pipeline.
• Build long-term relationships with key clients, strategic partners and commercial stakeholders.
• Identify new markets, opportunities and partnerships in cross-border payments and money transfers.
• Negotiate commercial agreements, pricing structures and partnership terms to maximise revenue and profitability.
• Manage the full business development cycle, from prospecting and acquisition to negotiation and relationship management.
• Monitor market trends, competitor activity and customer needs to spot growth opportunities.
• Work with operations, compliance and finance teams to ensure smooth client onboarding and service delivery.
• Achieve agreed sales targets, revenue objectives and commercial KPIs.

Required profile

• Proven experience as a Commercial Manager, Business Development Manager or similar in cross-border payments, international money transfers, remittances or digital financial services.
• Established network of importers, trading companies and potential clients across Africa and Europe.
• Demonstrable success in acquiring new clients, generating revenue and building profitable commercial relationships.
• Strong negotiation, communication, relationship management and business development skills.
• Proactive, entrepreneurial mindset and ability to work independently, manage a sales pipeline and meet targets.
• Understanding of client onboarding and compliance requirements in the payments industry.