Credit Controller – Team Lead (Dubai)

About the role

We are seeking a Credit Controller to lead our Receivables team in Dubai. The role is responsible for overseeing credit control processes, managing a team of Receivables Executives, and ensuring timely collection of outstanding debts to protect cash flow.

Key responsibilities

• Lead and manage a team of Receivables Executives, providing guidance, training and performance management.
• Monitor and control credit and debt recovery processes in line with company policies and financial regulations.
• Review customer credit applications and conduct credit risk assessments.
• Oversee daily receivables operations, including invoice generation, payment follow‑ups and account reconciliation.
• Ensure timely collection of outstanding payments and reduce overdue receivables.
• Maintain accurate records of customer accounts and update credit limits.
• Collaborate with sales and customer service to resolve billing and payment disputes.
• Prepare regular reports on receivables status, aging analysis and credit risk for senior management.
• Implement and improve credit control policies to optimise cash flow and minimise bad debts.
• Liaise with external debt collection agencies or legal advisors when necessary.

Required profile

• Professional qualification in Finance, Accounting or related field (CA/ACCA preferred).
• Strong leadership and team‑management experience.
• In‑depth knowledge of accounting principles (IFRS) and financial regulations.
• Excellent analytical, problem‑solving and communication skills.
• Ability to meet deadlines and manage multiple projects.
• Business‑partnering mindset with project‑management experience.
• Experience managing a team in a fast‑paced environment, preferably in the F&B sector.
• Knowledge of local UAE credit and collection laws and conversational Arabic.

Required skills

• Advanced Excel
• PowerBI