Crew Member - Five Guys, Dubai International Airport

About the role

Shamal Holding, a diversified investment firm, is hiring a Crew Member for its Five Guys restaurant at the Dubai International Airport branch. Crew Members are trained in several positions within the restaurant, such as Grill, Fries, Hospitality, Expo, Cashier, Preparation, Buns and Dressings, and are expected to deliver an exceptional customer experience every time.

Key responsibilities

• Deliver the highest level of customer service in a clean and safe environment, resolving simple customer queries and referring difficult ones to managers.
• Adhere to brand standards and keep up to date with Five Guys University courses.
• Keep track of the restaurant's goals and targets and contribute to achieving them.
• Maintain operational and kitchen areas, including restocking workstations, keeping restrooms and the terrace clean, and carrying out other daily cleaning tasks assigned by the Line Manager.
• Follow uniform, grooming and punctuality standards, and comply with food safety, sanitation and hygiene requirements.
• Use the cash register accurately and maintain proper control of company assets.
• Support other restaurant staff and carry out other reasonable tasks assigned by management.

Required profile

• High school diploma or equivalent.
• At least 1 year of experience as a service crew member or in a similar role, with excellent customer service.