Director of Information Technology - New Hospital, Dubai

About the role

A new premium multi-specialty tertiary hospital in Dubai Healthcare City, opening in September 2027, is looking for an experienced Director of Information Technology to set up and lead its complete IT function. The role covers IT commissioning, digital infrastructure, cybersecurity and the implementation of key hospital applications such as HIS/EMR, ERP, HRMS, LIS, RIS/PACS, RCM and other clinical and administrative systems. The client is backed by Scope Investment and aims to become the region's leading academic medical centre.

Key responsibilities

• Lead the end-to-end IT commissioning workstream, from planning, procurement and implementation to testing, training, go-live and operational stabilization.
• Develop the IT strategy, digital roadmap, project milestones and technology readiness plan.
• Implement and integrate HIS/EMR, ERP, HRMS, LIS, RIS/PACS, pharmacy, RCM and other systems.
• Oversee IT infrastructure: networks, servers, cloud services, data centre, Wi-Fi, end-user systems, telephony, access controls, backup and disaster recovery.
• Ensure integration between applications, medical devices, clinical systems and enterprise platforms.
• Establish cybersecurity, data privacy, information governance, business continuity and disaster recovery frameworks.
• Manage system configuration, UAT, cutover planning, user training and go-live support.
• Set up IT policies, SOPs, service standards, incident management, access governance and operational KPIs.
• Manage vendors, partners, contracts, SLAs, software licensing, budgets and project deliverables.
• Build and lead the IT team and collaborate with clinical, nursing, biomedical, facilities, finance, HR, revenue cycle, operations and quality stakeholders.

Required profile

• Bachelor's degree in IT, computer science, information systems, computer engineering or a related field; a master's degree is preferred.
• 12-15 years of progressive IT experience, including at least 5 years in a senior healthcare IT leadership role.
• Proven experience commissioning and opening a new hospital or major healthcare facility in the UAE.
• Experience managing multidisciplinary project teams, vendors, partners, contracts, budgets and SLAs.
• Strong understanding of the UAE healthcare environment and regulatory requirements.
• Certifications such as PMP, ITIL, COBIT, CISSP, CISM or healthcare informatics credentials are an advantage.

Required skills

• HIS/EMR, ERP and HRMS implementation in a hospital environment.
• Healthcare system integration, IT infrastructure, cybersecurity, data governance, backup, disaster recovery and business continuity.
• Project management, leadership, communication and stakeholder management.