Director of Residences

About the role

The Director of Residences will lead the luxury residence portfolio at The Lana Residences, part of the Dorchester Collection in Dubai. This senior position combines hospitality excellence with strategic oversight to ensure an outstanding experience for both residents and staff.

Key responsibilities

• Oversee the strategic vision and daily operations of the luxury residences.
• Foster deep, meaningful relationships with homeowners and guests.
• Promote Dorchester Collection’s culture, values, and the “We Care” philosophy across all resident interactions.
• Collaborate with internal teams to deliver best‑in‑class service and uphold brand standards.
• Drive initiatives that enhance resident satisfaction and employee engagement.

Required profile

• Strong commitment to hospitality excellence and guest‑centric service.
• Passion for building inclusive, respectful relationships with residents and colleagues.
• Ability to lead teams, inspire collaboration, and uphold brand values.
• Experience in luxury hospitality or high‑end residential management is preferred.

Required skills

What we offer

• Competitive salary package.
• Family benefits and private medical insurance for self and family.
• World‑class development opportunities and access to an award‑winning learning academy.
• Complimentary stays with breakfast at sister Dorchester Collection hotels.
• 50% discount on food and beverage across all Dorchester Collection properties.
• Meals on duty, life insurance, and annual flight allowance for employee and dependents.
• Education support allowance for children.
• Housing, transportation, and business‑attire laundry allowances.
• Participation in the company bonus plan.