Dispatcher

About the role

The Dispatcher is responsible for planning, scheduling and dispatching large‑scale industrial materials using trucks and ships. The role ensures that daily dispatch activities meet operational requirements and that deliveries are completed on time. Coordination with operations, logistics and warehouse teams is essential to maintain smooth workflow.

Key responsibilities

• Plan, schedule and dispatch industrial materials via trucks and ships according to operational needs.
• Monitor daily dispatch activities and ensure timely delivery or task completion.
• Maintain accurate dispatch records, logs and reports using SAP.
• Coordinate with operations, logistics and warehouse teams to ensure smooth workflow.
• Track vehicle movements and respond promptly to delays or issues.
• Ensure compliance with company policies, safety standards and operational procedures.
• Communicate schedules and changes clearly to drivers and stakeholders.
• Prepare daily and weekly dispatch reports as required.

Required profile

• Minimum Bachelor’s degree or Higher Diploma qualification.
• Good computer knowledge, including MS Office (Excel, Word, email).
• Strong organisational and time‑management abilities.
• Effective communication and coordination skills.
• Ability to work under pressure and manage multiple tasks.
• Experience with SAP (SD/MM/PM or related modules) is an advantage.
• Prior experience in dispatch, logistics, transportation or operations is preferred.

Required skills

• Microsoft Excel
• Microsoft Word
• SAP