Facilities Coordinator – Multiple Accounts

About the role

The Facilities Coordinator will supervise and manage both soft and hard facilities management services for multiple client offices in Dubai, ensuring seamless operations and high‑quality service delivery.

Key responsibilities

• Maintain FM standards and deliver IFM services contracts in line with KPIs and SLAs.
• Coordinate monthly client performance reviews against agreed outputs.
• Account for the financial performance of site service delivery.
• Oversee preventive and remedial maintenance of essential soft and hard services.
• Ensure proper maintenance of critical systems such as UPS, FM200, fire alarm, emergency lighting, M&E, and HVAC, as well as non‑critical equipment.
• Manage suppliers and service providers supporting site operations.
• Assist with purchase orders, work orders, e‑logbooks, harbour calls, and related processes.

Required profile

• 5‑7 years of experience in customer service, hospitality, facilities management, or a supervisory role within a related service environment.
• Strong written and verbal communication skills.
• Proven experience in contract management and performance measurement.
• Proficiency with Microsoft systems and experience using PPM and FM software such as CAFM.
• Solid commercial understanding, including P&L and budget responsibility.

Required skills

• Microsoft systems
• PPM (Planned Preventive Maintenance)
• CAFM (Computer‑Aided Facility Management)