Front Desk Agent and Bell Attendant – Dubai Hotel

About the role

Golden Tulip Media Hotel in Dubai is looking for enthusiastic Front Desk Agents and Bell Attendants to join its guest‑service team. The positions involve being the first point of contact for guests, delivering a warm welcome, and ensuring smooth arrivals and departures.

Key responsibilities

• Greet guests, manage check‑in and check‑out procedures, and handle reservations.
• Answer phone calls, respond to inquiries, and provide information about hotel services and local attractions.
• Assist guests with luggage, escort them to rooms, and coordinate with housekeeping and other departments.
• Maintain accurate guest records and process payments securely.
• Address guest requests promptly and resolve minor issues to enhance satisfaction.

Required profile

• Excellent communication and interpersonal abilities.
• Strong attention to detail and ability to work under pressure.
• Friendly, courteous demeanor and a passion for hospitality.
• Previous experience in a similar role is preferred but not mandatory.

Required skills

• Proficiency in using standard office and hotel front‑desk software (e.g., reservation systems).