Guest Transport Administrator

About the role

The Guest Transport Administrator supports Etihad Airways’ Guest Transportation operations by managing vendor administration, invoice processing and operational documentation. The role ensures accurate financial control, compliance and efficient coordination across multiple service providers.

Key responsibilities

• Maintain vendor records, contracts and compliance documentation for multiple transport service providers.
• Verify, reconcile and process vendor invoices against trip, booking and cost‑code data, ensuring accuracy and timely submission.
• Track transportation costs, support budget monitoring and flag any discrepancies or variances.
• Maintain booking records, operational reports and audit‑ready documentation.
• Ensure adherence to internal policies, contractual terms and audit requirements.
• Prepare regular reports on invoices, trips and vendor performance for operational and financial visibility.
• Liaise with internal finance, operations teams and external vendors to resolve invoice queries and documentation gaps.
• Identify and support improvements in administrative workflows, systems and reporting accuracy.

Required profile

• Bachelor’s degree.
• 2–5 years of experience in administration, finance support or operations support, preferably in invoice processing, vendor coordination or logistics/transport operations.

Required skills

• Strong attention to detail and accuracy in data handling.
• Ability to work with financial and operational systems for invoice reconciliation.
• Good written and verbal communication for stakeholder coordination.

What we offer

• Opportunity to work for Etihad Airways, the UAE’s national airline, in a dynamic, international environment.
• Full‑time position based in Abu Dhabi.