Head of Claims and Insurance

About the role

We are a fully integrated shipping company operating a mixed fleet of owned and chartered vessels. We seek a Head of Claims and Insurance to take full ownership of our claims handling and insurance programme, providing hands‑on leadership and managing day‑to‑day operations.

Key responsibilities

• Manage off‑spec fuel claims and all crew‑related claims.
• Handle Protection & Indemnity (P&I), cargo, and Hull & Machinery (H&M) claims.
• Track each claim from notification through resolution, coordinating with brokers, insurers, P&I clubs and legal counsel.
• Own the end‑to‑end insurance programme for both owned and chartered fleets, maintaining relationships with insurance brokers.
• Maintain insurance reporting, support renewal cycles, coverage reviews and documentation.
• Escalate strategic insurance decisions to the CEO while executing day‑to‑day tasks.

Required profile

• Proven experience in maritime/shipping insurance and claims handling, covering P&I, H&M, cargo, off‑spec fuel and crew‑related claims.
• Background from a maritime law firm, legal practice or an insurance claims department; a legal degree is a plus but not mandatory.
• Experience with complex claims situations such as vessel arrests.
• Fluent in English and Russian, spoken and written.
• Willingness to relocate to Dubai, UAE or Cyprus.

Required skills

• Crew‑related Claims
• Maritime Shipping Insurance
• Insurance Management
• Claims handling
• Cargo Claims