Head of Client Acquisition

About the role

The Client Acquisition Lead will establish and run Emirates Investment Bank’s Client Acquisition Office (CAO). Reporting to senior management, the role is responsible for turning priority acquisition channels, referral sources and strategic partnerships into a disciplined pipeline of qualified prospects and funded private‑banking relationships.

Key responsibilities

• Define and execute the bank’s acquisition strategy across affluent and high‑net‑worth segments, aligning with private‑banking growth targets.
• Identify, onboard and manage introducers, referral programmes and strategic partners, including opportunities within the Al‑Futtaim Group ecosystem.
• Oversee acquisition campaigns, coordinate with Marketing and external agencies, and ensure consistent messaging.
• Own the end‑to‑end acquisition funnel: lead origination, qualification, scoring, routing, Relationship Manager allocation and conversion tracking.
• Monitor and report on commercial, operational and strategic KPIs such as qualified leads, conversion rates, new assets under management and acquisition cost efficiency.
• Negotiate commercial arrangements with approved introducers and maintain governance standards for referral activity.

Required profile

• Proven experience in client acquisition, business development or private‑banking sales leadership.
• Strong understanding of affluent and HNW client segments and the ability to build scalable acquisition models.
• Excellent analytical skills to track pipeline performance, KPI adherence and ROI of campaigns.
• Ability to collaborate across Private Banking, Marketing, Product, Operations, Treasury, Compliance and Technology functions.

Required skills

What we offer

• Opportunity to shape a new function within a leading UAE investment bank.
• Competitive remuneration package aligned with senior leadership roles.
• Dynamic, high‑performance environment with cross‑functional collaboration.