Head of Sales – Retail Medical Insurance
Insurancemarket.ae · Dubai
وصف الوظيفة
About the role
InsuranceMarket.ae, the UAE’s leading insurance platform, is seeking a hands‑on Head of Sales – Retail Medical Insurance to lead high‑volume retail medical insurance sales operations. The ideal candidate has direct UAE experience, a proven record of scaling large retail and call‑center sales teams, and the ability to combine commercial ownership with AI fluency and data‑driven leadership.
Key responsibilities
- Develop and execute a data‑ and AI‑enabled sales strategy aligned with revenue, growth and profitability targets.
- Leverage advanced analytics and AI‑driven insights to improve lead prioritisation, conversion rates and forecasting accuracy.
- Collaborate with Marketing and Digital teams to deploy AI‑supported targeting and optimise campaigns.
- Build and optimise high‑volume retail and advisory sales models focused on efficiency, compliance and service quality.
- Lead large retail medical insurance sales operations, including inbound and outbound call‑center teams.
- Define AI‑supported sales processes, scripts, lead allocation logic, quality benchmarks and escalation frameworks.
- Drive operational discipline through dashboards, predictive KPIs and structured performance‑management routines.
- Hire, manage and develop sales managers, team leaders and frontline advisors, embedding data‑led coaching and AI‑enabled training tools.
Required profile
- Minimum 10 years (120 months) experience in UAE retail medical insurance sales.
- Proven experience managing large call‑center sales teams.
- Strong commercial acumen with a focus on revenue, growth and profitability.
- Data‑driven decision‑making mindset.
- Ability to translate market intelligence into actionable sales plans.
- Leadership skills to drive performance, compliance and customer experience.
Required skills
- AI fluency
- CRM analytics
- AI-supported targeting
- Digital sales transformation
- AI-enabled training tools
- AI-driven insights
- Automation platforms
- Advanced Analytics
- Data Analytics
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Insurancemarket.ae
Dubai