Hostess – Guest Service at DoubleTree Resort
Hilton · Ras Al Khaimah
وصف الوظيفة
About the role
Join the DoubleTree by Hilton Resort & Spa Marjan Island team and be the first smile guests see. As a Hostess you will create a welcoming atmosphere, guide guests to their tables and ensure every visit starts and ends on a positive note.
Key responsibilities
- Greet and seat guests warmly, maintaining a friendly environment from arrival to departure.
- Answer guest queries promptly and courteously, providing accurate information and assistance.
- Maintain up‑to‑date knowledge of menu items, promotions and restaurant seating arrangements.
- Handle reservations and manage seating plans efficiently, taking messages and forwarding them correctly.
- Follow Hilton grooming standards, uniform policies and personal hygiene requirements.
- Report any issues following hotel procedures and comply with security, fire, health and safety regulations.
Required profile
- Minimum 2 years experience in food & beverage or hospitality.
- Strong commitment to delivering exceptional guest service.
- Professional appearance and adherence to grooming standards.
- Flexible, team‑oriented attitude with the ability to work in a fast‑paced environment.
Required skills
- Cash‑handling experience.
- Knowledge of food hygiene regulations.
- Excellent guest service skills.
What we offer
- Full‑time, on‑site position with a leading global hotel brand.
- Opportunity to develop career within Hilton’s award‑winning workplace culture.
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Hilton
Ras Al Khaimah