Hotel Server – Guest Service & Dining

About the role

Join the vibrant team at 25hours Hotel One Central in Dubai as a Server, delivering exceptional food and beverage service in a dynamic, culturally‑rich environment.

Key responsibilities

• Provide consistent, professional service for all food and beverage offerings in line with hotel SOPs and brand standards.
• Support the Supervisor to achieve service quality and guest satisfaction goals.
• Act as liaison between kitchen and service team to ensure timely, accurate order delivery.
• Maintain a strong floor presence, anticipate guest needs, and ensure a warm, efficient dining experience.
• Handle guest inquiries, comments, or complaints with a solutions‑focused approach.
• Uphold cleanliness, hygiene, and presentation standards across the dining area and service stations.
• Use POS systems (e.g., Micros) for order‑taking, billing, and cash/credit transactions.
• Monitor product quality, report inconsistencies, and apply upselling techniques to enhance guest experience.
• Assist with inventory checks, stock management, and support bar operations when required.
• Participate in pre‑shift briefings, team meetings, and training sessions.

Required profile

• Excellent interpersonal skills with a proactive, solution‑oriented attitude.
• Ability to work efficiently in a fast‑paced hospitality environment.
• Strong attention to detail and commitment to high service standards.
• Flexibility to work varied shifts, including evenings and weekends.

Required skills

• Proficiency with POS systems, specifically Micros.

What we offer

• Opportunity to work in a colorful, diverse, and professional team.
• Competitive salary in AED.
• Dynamic work environment with opportunities for growth.