Housekeeping Administrator

About the role

Le Méridien Hotels & Resorts in Dubai is seeking a Housekeeping Administrator to support the housekeeping department with a range of administrative tasks. The role involves maintaining accurate records, handling correspondence, and ensuring smooth communication between guests, staff and management.

Key responsibilities

• Enter and update information in computer databases, including reservations and guest inquiries.
• Prepare letters, memos, reports and other documents using word processing, spreadsheet, database and presentation software.
• Handle incoming and outgoing mail, including date‑stamping, distribution and faxing.
• Maintain both electronic and paper filing systems for records, reports and business transactions.
• Operate standard office equipment such as printers, scanners and point‑of‑sale (POS) terminals.
• Answer telephone calls with professional etiquette and provide guest assistance in line with company standards.
• Support team members, uphold company policies, and protect confidential information.
• Perform light physical tasks such as moving items up to 10 lb without assistance.

Required profile

• Strong attention to detail and ability to follow procedures accurately.
• Professional appearance and courteous communication style.
• Ability to work collaboratively in a team environment.
• Willingness to assist guests, including those with disabilities.

Required skills

• Proficiency with word processing software.
• Proficiency with spreadsheet software.
• Proficiency with database software.
• Proficiency with presentation software.
• Experience using point‑of‑sale (POS) systems.
• Ability to operate standard office equipment (printer, scanner, fax).