HR Officer

About the role

City University Ajman is looking for a proactive, detail-oriented and professional HR Officer to join its Human Resources team. The role supports the delivery of HR operations and services in line with university policies and UAE labour regulations, helping employees and management across the employee lifecycle.

Key responsibilities

• Maintain working relationships with all departments and colleges across the University.
• Support end-to-end HR operations including onboarding, employee records, contract management and offboarding.
• Assist recruitment and selection: job postings, CV screening, interview coordination and candidate communication.
• Prepare HR documents such as offer letters, contracts, confirmations, warnings and other correspondence.
• Maintain accurate and confidential employee records electronically and physically.
• Coordinate with PRO and government relations for visas, labour cards, Emirates ID and other documentation.
• Ensure compliance with UAE Labour Law and university HR policies.
• Support payroll inputs, leave management, attendance tracking and data updates.
• Handle employee queries and assist with performance management, appraisals, disciplinary procedures, grievances and employee relations.
• Support engagement initiatives, training and staff development, and prepare HR reports and dashboards.
• Maintain HR policies, procedures and the employee handbook, and support audits, accreditation and compliance documentation.
• Take part in HR projects and attend meetings as required.

Required profile

• Bachelor's degree in Human Resources, Business Administration, Management or a related field.
• Proven experience in an HR Officer or similar HR operations role.
• Fluency in both English and Arabic is mandatory.
• Experience in higher education or institutional settings is an advantage.

Required skills

• Strong knowledge of UAE Labour Law and HR best practices.
• Proficiency in HR systems, MS Office and HR documentation processes.
• Organizational, time-management and administrative skills; strong interpersonal and communication skills.

What we offer

• Equal opportunity employer with a supportive workplace culture.
• Medical support, wellness initiatives and health check-up campaigns.
• Generous annual leave, professional development, engagement events and an annual airfare allowance.
• Rewards and recognition program.

To apply, candidates complete the online application form and upload their CV.