IT Officer – Emirati National (Dubai)

About the role

We are seeking an Emirati IT Officer to join a dynamic team in Dubai. The role offers exposure to a wide range of technology and IT operations within a professional corporate environment.

Key responsibilities

• Provide day‑to‑day IT support and resolve hardware, software, system, and user‑related technical issues.
• Troubleshoot technical problems and ensure timely resolution of support requests.
• Support installation, configuration, maintenance, and troubleshooting of IT hardware and software.
• Assist with network connectivity, user access, systems, and general IT infrastructure requirements.
• Maintain accurate records of IT assets, systems, technical issues, and support activities.
• Coordinate with external IT vendors and service providers when required.
• Support system updates, backups, security practices, and general IT maintenance.
• Assist with implementation and maintenance of IT policies, procedures, and internal standards.
• Provide guidance to users on IT systems, applications, and best practices.
• Support IT projects, system improvements, and other technology‑related initiatives.

Required profile

• Emirati national with Family Book.
• Bachelor’s degree or diploma in Information Technology, Computer Science, or related field.
• Relevant experience in IT support, systems, infrastructure, networking, or general IT operations.
• Strong problem‑solving and analytical skills.
• Good communication and interpersonal abilities.
• Ability to manage multiple priorities and provide timely technical support.
• Proactive approach with strong attention to detail and willingness to learn.

Required skills

• Hardware troubleshooting
• Software installation and configuration
• Network connectivity support
• IT asset management
• System backup and security practices
• Vendor coordination