Key Account Manager - AV

About the role

The company is looking for a Key Account Manager in Dubai to develop and manage large corporate accounts in the audio-visual (AV) industry. The role identifies new business opportunities, builds strong customer relationships and promotes AV products and integrated solutions, driving revenue growth and achieving sales targets across corporate, commercial, educational, hospitality and other segments.

Key responsibilities

• Develop and maintain relationships with corporate accounts, consultants, system integrators, contractors, end users and other key stakeholders.
• Identify and pursue new business opportunities in corporate offices, meeting rooms, conference facilities, educational institutions, hospitality, government entities and other sectors.
• Promote and sell AV products such as displays, projectors, video walls, interactive displays, digital signage, conferencing systems, microphones, speakers and control systems.
• Understand customer requirements and project specifications to recommend suitable AV solutions.
• Work with customers on value-based proposals and conduct product presentations and demonstrations.
• Track opportunities from inquiry through proposal, negotiation and handover to the project or technical team.
• Maintain an accurate sales pipeline, update CRM records, monitor progress and give regular forecasts to management.
• Review RFQs and RFPs and coordinate quotations, technical submissions and commercial proposals.
• Negotiate commercial terms and close sales while protecting pricing and profitability objectives.
• Monitor market developments, competitors and product trends, and achieve assigned revenue and gross profit targets.

Required profile

• Bachelor's degree or diploma in Business Administration, Sales, Marketing, Electronics, Information Technology or a related field; AV industry training or manufacturer certifications are an advantage.
• 5-8 years of B2B sales experience, preferably in audiovisual, professional display, conferencing or integrated AV solutions.
• Proven experience managing corporate accounts and developing new business.
• Experience with AV projects, technical proposals, tenders and commercial negotiations is preferred.
• Established relationships with corporate customers, consultants, system integrators, contractors or AV channel partners are an advantage.