Key Account Manager Personal Health – E‑Commerce

About the role

The Key Account Manager (Personal Health) – E‑Commerce will own end‑to‑end online account management for selected retailers, marketplaces and digital partners across GCC markets. You will forecast sales, develop commercial plans and drive digital‑focused initiatives to grow the category.

Key responsibilities

• Manage and grow e‑commerce accounts (marketplaces, pure players, omnichannel retailers) in GCC, including forecasting, planning and execution of digital campaigns.
• Build strong relationships with key online partners, develop strategic account plans, and identify growth opportunities such as assortment optimisation, visibility enhancements and new digital activations.
• Monitor digital performance metrics (traffic, conversion, share of search, availability, content compliance) and use data‑driven insights to improve results.
• Collaborate with cross‑functional teams (Marketing, Pricing, Finance, Supply Chain) to align online initiatives.
• Manage and develop distributors involved in e‑commerce operations within GCC markets.

Required profile

• Approximately 10 years of sales/account management experience with strong e‑commerce exposure, preferably in FMCG or consumer electronics.
• Proven experience managing e‑commerce accounts in GCC countries and distributor management in the region (mandatory).
• Bachelor’s degree, fluency in English and Arabic, and willingness to travel as required.

Required skills

• E‑commerce account management
• Digital shelf performance and online retail media
• Content management for online channels
• E‑commerce analytics and data‑driven decision making